Privacy policy effective Tuesday 10th November 2020

Your privacy is important to us. This policy describes how Xerini Limited, collects, stores and uses information that you provide either via our website, social media or by using any of our apps on the App Store. Our aim is to use this information to provide you with a better user experience and to create better products. We do not monetise the data we collect. We strive to collect as little personal and non-personal information as possible, however there are specific cases where use of such data is necessary, By using our website or apps, you consent to this privacy policy.

Personal Information

Personal information, also known as personally identifiable information or personal data, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

  • If you have contacted us via the Xerini website, social media or via email, we may collect your name, email address and any other personal information you choose to provide. Based on this information, we may respond to your queries or comments at a current or future date.
  • This information will never be shared with any third parties except potentially in the specific cases outlined in the section ‘Disclosure to Third Parties’.

Non-personal Information

Non-personal information is data which, on its own, cannot be used to personally identify a single person. We do not combine non-personal information in any attempt to personally identify a single person.

If one of our apps experiences a crash and you have chosen to send us back a crash report, we may include specific hardware and software versions. Providing us with these details is optional and you are free to prevent disclosure but doing so may prevent us from providing you with an optimal service.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Doing so will not affect your ability to use our website.

Use of Data

Xerini uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Disclosure to Third Parties

Xerini may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Xerini
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  • In the case of a future merger, sale, or partnership, we may transfer any personal information to the relevant third party.

Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Wherever possible, we protect your data during transit using Transport Layer Security (TLS) encryption and via HTTP over TLS (HTTPS).

Google Analytics

We may use Google Analytics to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

What rights do you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at team@xerini.co.uk